{"id":1846,"date":"2016-02-02T10:08:23","date_gmt":"2016-02-02T15:08:23","guid":{"rendered":"https:\/\/medicarereport.org\/?p=1846"},"modified":"2016-02-02T10:08:47","modified_gmt":"2016-02-02T15:08:47","slug":"hospitals-employ-email-empathy-to-help-doctors-and-patients-keep-in-touch","status":"publish","type":"post","link":"https:\/\/medicarereport.org\/?p=1846","title":{"rendered":"Hospitals Employ Email \u2018Empathy\u2019 To Help Doctors And Patients Keep In Touch"},"content":{"rendered":"<p>(By &#8211; Barbara Feder Ostrov, Kaiser Health News)<\/p>\n<p>A health care startup made a wild pitch to Cara Waller, CEO of the Newport Orthopedic Institute in Newport Beach. The company said it could get patients more engaged by \u201cautomating\u201d physician empathy.<\/p>\n<p>It \u201calmost made me nauseous,\u201d she said. How can you automate something as deeply personal as empathy?<\/p>\n<p>But Waller needed help. Her physicians, who perform as many as 500 surgeries a year, manage large numbers of patients at various stages of treatment and recovery. They needed a better way to communicate with patients and track their progress. <a href=\"http:\/\/khn.org\/news\/hospitals-employ-email-empathy-to-help-doctors-and-patients-keep-in-touch\/?utm_campaign=KHN%3A+First+Edition&amp;utm_source=hs_email&amp;utm_medium=email&amp;utm_content=25826398&amp;_hsenc=p2ANqtz-8Jxtx_Wk72gH3HkKr0GP1-x2buh4zUWy8gwQKuvYCn_bA7hyarDpBJJPg4gvutxTxCmqxMfod9W4n6Mr1o1lQMe5reXg&amp;_hsmi=25826398\" target=\"_blank\">Read more&#8230;<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Kaiser Health News\u00a0is\u00a0a nonprofit national health policy news service that is part of the nonpartisan Henry J. Kaiser Family Foundation.<\/p>\n<p><a href=\"https:\/\/medicarereport.org\/wp-content\/uploads\/2015\/10\/khn-logo1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-899 \" src=\"https:\/\/medicarereport.org\/wp-content\/uploads\/2015\/10\/khn-logo1-300x156.png\" alt=\"khn-logo1\" width=\"92\" height=\"48\" srcset=\"https:\/\/medicarereport.org\/wp-content\/uploads\/2015\/10\/khn-logo1-300x156.png 300w, https:\/\/medicarereport.org\/wp-content\/uploads\/2015\/10\/khn-logo1-1024x533.png 1024w, https:\/\/medicarereport.org\/wp-content\/uploads\/2015\/10\/khn-logo1-390x205.png 390w, https:\/\/medicarereport.org\/wp-content\/uploads\/2015\/10\/khn-logo1.png 1600w\" sizes=\"auto, (max-width: 92px) 100vw, 92px\" \/><\/a><\/p>\n<pre><strong>Notice<\/strong>: The link provided above connects readers to the full content of the posted article. The URL (internet address) for this link is valid on the posted date; medicarereport.org cannot guarantee the duration of the link\u2019s validity. Also, the opinions expressed in these postings are the viewpoints of the original source and are not explicitly endorsed by AMAC, Inc.; the AMAC Foundation, Inc.; or medicarereport.org.<\/pre>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(By &#8211; Barbara Feder Ostrov, Kaiser Health News) A health care startup made a wild pitch to Cara Waller, CEO<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,6],"tags":[],"class_list":["post-1846","post","type-post","status-publish","format-standard","hentry","category-affordable-care-act-aca","category-medicare-general"],"_links":{"self":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/1846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1846"}],"version-history":[{"count":2,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/1846\/revisions"}],"predecessor-version":[{"id":1848,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/1846\/revisions\/1848"}],"wp:attachment":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}