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Kaiser Health News\u00a0is\u00a0a nonprofit national health policy news service that is part of the nonpartisan Henry J. Kaiser Family Foundation.<\/p>\n
(By – Jordan Rau, Kaiser Health News)<\/p>\n
Patients looking for home health care services will be impressed if they check out the federal government\u2019s ratings of Brookdale Senior Living. Four of the company\u2019s home health agencies \u2014 in Florida, North Carolina, Ohio and Rhode Island \u2014 each earned five stars, the top quality score, primarily based on Medicare\u2019s assessment of how often patients got better.<\/p>\n
But further research may lead to confusion. Medicare also posts stars to convey how patients rate agencies after their care is over. There, these same four Brookdale agencies earned no more than two stars.<\/p>\n
\u201cWe understand that we have work to do on our patient perception results,\u201d Kristin Puckett, a Brookdale spokeswoman, said in an email. \u201cIt is vital that our patients\u2019 perception of their care is as positive as the outcomes from the quality care we provide.\u201d Read more…<\/a><\/p>\n <\/p>\n Kaiser Health News\u00a0is\u00a0a nonprofit national health policy news service that is part of the nonpartisan Henry J. Kaiser Family Foundation.<\/p>\n
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