{"id":23635,"date":"2024-11-15T09:31:43","date_gmt":"2024-11-15T14:31:43","guid":{"rendered":"https:\/\/medicarereport.org\/?p=23635"},"modified":"2024-11-15T09:31:45","modified_gmt":"2024-11-15T14:31:45","slug":"cms-official-call-centers-will-be-less-important-in-future-medicare-advantage-star-ratings","status":"publish","type":"post","link":"https:\/\/medicarereport.org\/?p=23635","title":{"rendered":"CMS official: Call centers will be less important in future Medicare Advantage star ratings"},"content":{"rendered":"\n<p>(By Rylee Wilson for <em>Becker&#8217;s Hospital Review<\/em>)<\/p>\n\n\n\n<p>CMS will give less weight to call center metrics in future Medicare Advantage star ratings, according to a top CMS official.<\/p>\n\n\n\n<p>Speaking at the Milken Institute Future of Health Summit on Nov. 13, Meena Seshamani, MD, PhD, a deputy CMS administrator and director of the Center for Medicare, said the agency will weight call centers  Continue reading <a href=\"https:\/\/www.beckerspayer.com\/policy-updates\/cms-official-call-centers-will-be-less-important-in-future-medicare-advantage-star-ratings.html\" data-type=\"link\" data-id=\"https:\/\/www.beckerspayer.com\/policy-updates\/cms-official-call-centers-will-be-less-important-in-future-medicare-advantage-star-ratings.html\">here&#8230;<\/a><\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"75\" class=\"wp-image-10228\" style=\"width: 150px;\" src=\"https:\/\/medicarereport.org\/wp-content\/uploads\/2018\/04\/CMS-logo-2-e1524659904197.jpg\" alt=\"\"><\/p>\n\n\n\n<p class=\"has-small-font-size\"><strong>Notice:<\/strong>\u00a0The link provided above connects readers to the full content of the posted article. The URL (internet address) for this link is valid on the posted date; medicarereport.org cannot guarantee the duration of the link\u2019s validity. Also, the opinions expressed in these postings are the viewpoints of the original source and are not explicitly endorsed by AMAC, Inc.; the AMAC Foundation, Inc.; or medicarereport.org.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(By Rylee Wilson for Becker&#8217;s Hospital Review) CMS will give less weight to call center metrics in future Medicare Advantage<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,9],"tags":[1599,80,62,452],"class_list":["post-23635","post","type-post","status-publish","format-standard","hentry","category-cms","category-medicare-advantage","tag-call-centers","tag-cms","tag-medicare-advantage","tag-medicare-advantage-star-ratings"],"_links":{"self":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/23635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23635"}],"version-history":[{"count":1,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/23635\/revisions"}],"predecessor-version":[{"id":23636,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/23635\/revisions\/23636"}],"wp:attachment":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=23635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=23635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}