{"id":24798,"date":"2025-08-20T10:02:33","date_gmt":"2025-08-20T14:02:33","guid":{"rendered":"https:\/\/medicarereport.org\/?p=24798"},"modified":"2025-08-20T10:02:34","modified_gmt":"2025-08-20T14:02:34","slug":"ma-members-are-not-satisfied","status":"publish","type":"post","link":"https:\/\/medicarereport.org\/?p=24798","title":{"rendered":"MA members are not satisfied"},"content":{"rendered":"\n

Medicare Advantage members are experiencing lower satisfaction rates and widespread lack of trust, according to the J.D. Power 2025 U.S. Medicare Advantage Study.  Why is the level of dissatisfaction with Medicare Advantage plans? According to Christoper Lis, managing director of global healthcare intelligence at J.D. Power, \u201cWith so much rumbling in the marketplace right now about increased government oversight, policy changes, and profitability challenges confronting Medicare Advantage plans, this has contributed to the increased confusion and lack of trust of Medicare Advantage members.\u201d However, Lis states: \u201cYet top-performing plans that invest in robust new-member onboarding, increased transparency, new digital tools, broader networks and social support services are proving that they are better equipped to maintain member trust and satisfaction\u2014even in a volatile environment.\u201d<\/p>\n\n\n\n

To continue reading about the key findings of J.D. Power\u2019s 2025 study, click here\u2026<\/a><\/p>\n\n\n\n

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Notice:<\/strong>\u00a0The link provided above connects readers to the full content of the posted article. The URL (internet address) for this link is valid on the posted date; medicarereport.org cannot guarantee the duration of the link\u2019s validity. Also, the opinions expressed in these postings are the viewpoints of the original source and are not explicitly endorsed by AMAC, Inc.; the AMAC Foundation, Inc.; or medicarereport.org.<\/p>\n","protected":false},"excerpt":{"rendered":"

Medicare Advantage members are experiencing lower satisfaction rates and widespread lack of trust, according to the J.D. Power 2025 U.S.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[1872,62,94],"class_list":["post-24798","post","type-post","status-publish","format-standard","hentry","category-medicare-advantage","tag-dissatisfaction","tag-medicare-advantage","tag-older-adults"],"_links":{"self":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/24798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24798"}],"version-history":[{"count":1,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/24798\/revisions"}],"predecessor-version":[{"id":24799,"href":"https:\/\/medicarereport.org\/index.php?rest_route=\/wp\/v2\/posts\/24798\/revisions\/24799"}],"wp:attachment":[{"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=24798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medicarereport.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=24798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}