Amazon training chatbot for healthcare: Report

(By Naomi Diaz for Becker’s Hospital Review)

Amazon is training an AI chatbot to handle incoming patient messages and address administrative queries for One Medical, former employees told The Washington Post.

When asked about this, the company refrained from confirming specific details about its AI initiatives for One Medical for the Post’s Feb. 28 story; however, Amazon emphasized its continuous investment in technology aimed at reducing healthcare providers’ time spent on administrative tasks. Continue reading here…

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