KFF Health Tracking Poll: Public Finds Prior Authorization Process Difficult to Manage

(By Grace Sparks, Julian Montalvo III, Shannon Schumacher, Ashley Kirzinger, and Liz Hamel for The Kaiser Family Foundation Published: Jul 25, 2025)

A large majority of the public (73%) think that delays and denials of services and treatments by health insurance companies are a major problem. Majorities across demographic groups agree that denials and delays of care are a major problem, with at least two-thirds across income groups and majorities across partisanship. Six in ten (57%) Republicans, eight in ten (79%) independents, and over eight in ten (84%) Democrats consider delays and denials of services by health insurance companies to be a major problem. Continue reading here…

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