Call Centers Replaced Many Doctors’ Receptionists. Now, AI Is Coming for Call Centers.
(By Darius Tahir for KFF Health News) At one call center in the Philippines, workers help Americans with diabetes or
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AI Chatbots
Poll: Most Who Use Artificial Intelligence Doubt AI Chatbots Provide Accurate Health Information
(Craig Palosky for The Kaiser Family Foundation) Amid rising interest in and use of artificial intelligence (AI) by individuals and
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