Medicare Advantage plans continue to miss the mark on communication

According to the J.D. Power 2020 U.S Medicare Advantage Study Medicare Advantage plans continue to miss the mark when it comes to effective information and communication with their members.  The study found where there is information and communication weakness, it is driving a general lack of engagement among consumers and increases the likelihood of health plan members switching plans. To learn more about the study findings, click on link here….

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